This privacy notice discloses the privacy practices for mx3fitness.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent.. MX3 Fitness does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for their marketing purposes. Your mobile number will only be used to send you the SMS messages you have opted in to receive.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
SMS Terms and Conditions
1. SMS Consent Communication
MX3 Fitness uses SMS text messaging to communicate with customers and members regarding customer service inquiries, membership accounts, appointment scheduling, billing questions, and other account-related matters.
By opting in to receive SMS messages from MX3 Fitness, you agree to receive non-promotional text messages related to these services.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
MX3 Fitness does not use SMS messaging to send promotional or marketing messages.
2. Types of SMS Communications
If you have consented to receive text messages from MX3 Fitness, you may receive messages related to the following:
- Responses to customer service inquiries.
- Follow-up messages regarding membership inquiries.
- Membership account information and assistance.
- Personal training appointments and scheduling.
- Billing inquiries and account-related notifications.
- Other non-promotional communications related to your membership or interactions with MX3 Fitness.
Customers may also initiate SMS conversations by texting an MX3 Fitness business phone number. MX3 Fitness may respond to these customer-initiated inquiries.
3. Message Frequency
Message frequency may vary depending on the nature of your inquiry, membership account, or customer service needs.
You may receive multiple messages during an active customer service conversation or when resolving an account-related matter.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier and wireless service plan.
These fees may vary depending on your carrier and whether messages are sent domestically or internationally.
MX3 Fitness is not responsible for charges imposed by your mobile carrier.
5. Opt-In Method
You may opt in to receive SMS messages from MX3 Fitness through the following methods:
Online Forms: By selecting the optional SMS consent checkbox on an MX3 Fitness website form when providing your mobile phone number.
Customer-Initiated SMS: By sending a text message directly to an MX3 Fitness business phone number, you may initiate a customer service conversation with our staff.
Direct Communication: By expressly requesting or agreeing to receive text messages from MX3 Fitness during a telephone conversation, by email, or through another direct communication with our staff.
Providing your phone number alone does not constitute consent to receive SMS messages.
Consent to receive SMS messages is not a condition of purchasing a membership or using MX3 Fitness services.
6. Opt-Out Method
You may opt out of receiving SMS messages from MX3 Fitness at any time.
To opt out, simply reply STOP to any SMS message you receive from us.
After you opt out, you will receive a confirmation message, and no further SMS messages will be sent to your phone number from that messaging program unless you subsequently provide consent to resume receiving messages.
Alternatively, you may contact MX3 Fitness directly to request removal from our SMS messaging service.
7. Help
If you experience any issues with our SMS messaging service or need assistance, reply HELP to any text message you receive from MX3 Fitness.
You may also contact us directly:
Email: info@mx3fitness.com
Phone: (415) 236-2556
Website: https://mx3fitness.com
If you do not wish to receive SMS messages, you may choose not to select the SMS consent checkbox on our website forms.
8. Standard Messaging Disclosures
By opting in to receive SMS messages from MX3 Fitness, you acknowledge the following:
- Message and data rates may apply.
- Message frequency may vary.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact MX3 Fitness at (415) 236-2556.
- SMS consent is not required to purchase a membership or use MX3 Fitness services.
For more information about how we collect, use, and protect your personal information, please review our Privacy Policy at https://mx3fitness.com/privacy.